At NUMO Consulting, we strive to deliver high-quality consulting services. This Refund Policy outlines the terms related to payments, consultation bookings, and refund eligibility.
By booking or purchasing any services through our website, you agree to the terms described in this policy.
1. Payments
Certain consulting services offered by NUMO Consulting may require advance payment prior to confirming the consultation session.
The service price will be clearly displayed before completing the payment process. Completing the payment indicates acceptance of the service terms.
Payments may be processed through the available payment methods provided on the website or through other mutually agreed payment methods.
2. Booking Confirmation
Once payment has been successfully completed:
- The consultation session will be confirmed.
- The client will receive booking details via email or other available communication channels.
- These details may include the session date, time, and meeting link if the consultation is conducted online.
3. Rescheduling
Clients may request to reschedule a consultation session provided that:
- The request is submitted at least 24 hours before the scheduled session.
- An alternative time slot is available.
NUMO Consulting reserves the right to determine the most appropriate alternative time.
4. Refund Policy
Due to the nature of consulting services, payments are generally non-refundable once the service has been delivered.
Refund requests may be considered under the following circumstances:
- Technical errors during payment processing
- Inability of the company to provide the service at the scheduled time
- Cancellation initiated by NUMO Consulting
In such cases, refund requests will be reviewed and processed within a reasonable time frame.
5. No-Show Policy
If a client fails to attend the scheduled consultation session without prior notice:
- The session will be considered used.
- The client will not be eligible for a refund.
6. Company Cancellation
NUMO Consulting reserves the right to reschedule or cancel consultation sessions in exceptional circumstances.
In such cases, the client may choose between
- Rescheduling the session
or - Receiving a refund
7. Policy Updates
NUMO Consulting reserves the right to update or modify this Refund Policy at any time without prior notice.
Any updates will be published on this page.
8. Contact
For questions regarding this Refund Policy, please contact us at:
Email:
info@numoconsulting.co